2019-02-24 Fixed Help Desk tickets so responses can be seen!

My apologies, I recently fixed a bug in the Help Desk that was preventing people from viewing the replies posted in response to a ticket! 

Please see the responses on your tickets, and reply again as necessary. If the response solves your bug report or question, you can mark the ticket as resolved. 

A further message (and therefore email notification) has been sent for all open tickets. 

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